Privacy policy

Privacy Policy – Vollner Watches

At Vollner Watches, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your information when you interact with our website or make a purchase.

Section 1 – What Do We Do with Your Information?

When you purchase a product from our store, we collect personal information such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s IP address to better understand your browser and operating system.

Email Marketing: With your permission, we may send you emails about new products, offers, or updates.

Section 2 – Consent

How do we obtain your consent? When you provide personal information for a transaction, such as placing an order or arranging delivery, we assume you consent to our collecting and using it for that purpose only.

If we request your personal information for secondary purposes (e.g. marketing), we will ask for your explicit consent or provide an option to opt out.

How can you withdraw your consent? You may withdraw your consent at any time by emailing us at info@vollner-watches.com.

Section 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms and Conditions.

Section 4 – Shopify

Our store is hosted by Shopify Inc., which provides the platform for our e-commerce services. Your data is securely stored via Shopify’s databases and protected by firewalls.

Payments: If you use a direct payment method, your credit card information is stored encrypted via PCI-DSS (Payment Card Industry Data Security Standard). Transaction data is retained only as long as necessary to complete the transaction and then deleted.

You can learn more by reviewing Shopify’s Terms and Privacy Policy.

Section 5 – Third-Party Services

Our external service providers (such as shipping and payment processors) only collect and use your data as needed to perform their tasks.

Please be aware that some providers may be located in different jurisdictions, meaning your data may be subject to other legal frameworks. Once you leave our website or are redirected to a third-party platform, our Privacy Policy no longer applies.

We recommend reading the privacy policies of any external sites.

Section 6 – Security

We take reasonable precautions and follow industry best practices to protect your personal information. If you provide credit card information, it is encrypted with SSL and stored using AES-256 encryption.

Although no method is 100% secure, we comply with all PCI-DSS standards and employ additional safeguards.

Section 7 – Cookies

We use cookies to collect information about your visit, preferences, and behavior. Cookies enhance your experience and allow us to offer personalized content. By using our website, you agree to our use of cookies.

Section 8 – Age Restrictions

By using this site, you confirm that you are of legal age in your jurisdiction, or have provided consent for any minor dependents to use the site under your supervision.

Section 9 – Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting. If material updates are made, we will notify you via the site or by email.

Questions and Contact Information

If you would like to access, modify, or delete your personal data—or have questions or concerns—please contact us at:

Email: info@vollner-watches.com